Cookie Policy

This Cookie Policy explains how VOEO (operated by MYSTERIOM OÜ) uses cookies and similar tracking technologies on our website. By continuing to use our website, you consent to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, mobile phone) when you visit a website. They are used to remember information about your visit, preferences, and interactions. Most websites use cookies to improve user experience, track usage patterns, and support basic functionality.

Types of Cookies We Use

Essential / Functional Cookies

These cookies are necessary for the website to function properly. They are not subject to cookie consent. They include:

• Shopify Session Cookies: Track your shopping session, cart contents, and login status. Essential for checkout functionality.
• Security Cookies: Protect against fraudulent activity and maintain site security.
• Preference Cookies: Remember your language, currency, and display preferences.

Analytics Cookies

These cookies help us understand how visitors use our website. They track:

• Vercel Analytics: Tracks page views, user interactions, session duration, and bounce rates. Does not track personal identifiers. Data is anonymized and retained for 13 months.
• Usage patterns: Which pages are most visited, how long users stay, referral sources.

Marketing & Tracking Cookies

If you have opted in to our newsletter, we use marketing cookies:

• Klaviyo Cookies: Track email interactions (opens, clicks) and user behavior for personalized marketing communications. Only set if you are subscribed to our mailing list.
• Audience tracking: Help us understand which products or content interest you.

Specific Cookies Used

Below is a list of cookies we commonly use:

How Long Are Cookies Stored?

• Session cookies: Deleted when you close your browser.
• Persistent cookies: Remain on your device for a set period (days, months, or years) as indicated in the cookie list.
• Analytical cookies: Typically retained for 13–24 months.
• Marketing cookies: Retained until you opt out or 2 years, whichever comes first.

How to Manage or Disable Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• Accept or reject cookies based on type (essential, analytics, marketing).
• Delete existing cookies from your device.
• Set preferences for future cookie acceptance.
• Enable "Do Not Track" signals (though not all websites respond to this).

Note: Disabling essential cookies may affect website functionality (e.g., shopping cart, checkout). Analytics and marketing cookies are optional and can be disabled without affecting core features.

For instructions on managing cookies in your specific browser, visit the browser's help center or settings.

Third-Party Cookies

Our website may contain links to external websites or embed third-party services (e.g., social media, payment processors). These third parties may set their own cookies. We do not control these cookies and are not responsible for their practices. Please review their privacy policies:

• Shopify Privacy Policy
• Klaviyo Privacy Policy
• Vercel Privacy Policy

Privacy & GDPR Compliance

Our use of cookies is compliant with EU GDPR regulations. We:

• Set essential cookies without requiring explicit consent.
• Request consent before setting analytics and marketing cookies.
• Allow you to withdraw consent at any time through your browser settings.
• Do not use cookies to collect sensitive personal data (e.g., payment information, health data).

For more information about how we handle your data, see our Privacy Policy.

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices, technology, or legal requirements. Changes will be posted here with an updated "Last Updated" date. We encourage you to review this policy periodically.

Questions?

If you have questions about our use of cookies or privacy practices, contact us at hello@voeo.xyz. We respond within 24 business hours.