MYSTERIOM OÜ (registration code 17494118) operates VOEO. We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website, subscribe to our newsletter, or purchase from us.
Data Controller
MYSTERIOM OÜ, Viru väljak 2, 10111 Tallinn, Estonia. Contact: hello@voeo.xyz
What Data We Collect
Newsletter subscriptions: Your email address when you opt in to our mailing list.
Orders: Name, email, delivery address, phone number, and payment information processed through Shopify.
Analytics: Browser type, pages visited, time spent, referring source. Collected via Vercel Analytics.
Cookie data: Session tokens, tracking identifiers. See our Cookie Policy for details.
How We Use Your Data
Process and fulfill your orders.
Send you transactional emails (order confirmations, shipping updates).
Send you marketing communications if you have opted in.
Legal obligation: Tax and compliance requirements.
Data Retention
Order data: Retained for 7 years (tax/legal requirement).
Newsletter subscribers: Retained until you unsubscribe.
Analytics: Retained for 13 months.
Cookies: See Cookie Policy for specific retention periods.
Your Rights (GDPR)
You have the right to:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal exceptions).
Portability: Receive your data in a portable format.
Objection: Object to marketing communications or certain processing.
Restriction: Request limitation of how your data is processed.
To exercise any of these rights, contact us at hello@voeo.xyz.
Third-Party Data Processors
We share data with:
Shopify: Payment processing, order fulfillment. See Shopify Privacy.
Klaviyo: Email marketing (if subscribed). See Klaviyo Privacy.
Vercel: Website hosting and analytics. See Vercel Privacy.
International Data Transfers
Your data may be transferred to and processed in countries outside the EU/EEA, including the United States. Such transfers are made either under Standard Contractual Clauses or other lawful mechanisms recognized by the GDPR. By using our website, you consent to such transfers.
Cookies
We use cookies to enhance your experience. See our Cookie Policy for details.
Data Security
We implement industry-standard security measures (SSL encryption, secure payment processing via Shopify). However, no online system is completely secure. We encourage you to use strong passwords and protect your account information.
Updates to This Policy
We may update this policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or by posting the updated policy on our website. Your continued use of our website constitutes your acceptance of the updated policy.
Questions or Concerns?
If you have questions about this privacy policy or our privacy practices, contact us at hello@voeo.xyz. You also have the right to lodge a complaint with your local data protection authority.